Privacy policy

Privacy Policy

Effective date: October 3, 2026

1. Who we are

Digital Aura operates this website and online store from 2256 Devon Avenue, Eugene, OR 97408, United States. For privacy questions, email hello@digital-aura.net or call +1 541-687-2956. The store is hosted by Shopify.

2. Information we collect

Depending on how you use the store, we and our service providers may collect contact and delivery details; account information; products viewed, purchased, returned, or placed in a cart; payment and transaction details; messages you send; and device, browser, IP address, cookie, and website-usage information. Payment-card information is handled through payment processors; do not send card numbers by email.

3. How we collect and use information

Information may come from you, your device and browser, Shopify, payment and shipping providers, and other service providers. We use it to operate the website, process payments and orders, ship products, handle returns, provide support, communicate about orders, maintain security, prevent fraud, comply with legal obligations, improve the store, and send marketing where permitted. You can unsubscribe from marketing email using its link; essential order messages may still be sent.

4. Cookies and advertising

The store uses cookies and similar technologies for checkout, security, preferences, analytics, and, where enabled, advertising. Shopify and advertising partners may process information across websites to measure and personalize ads. Depending on your location, you may manage cookie choices and opt out of targeted advertising or data sharing through controls offered on this website, including the Data Sharing Opt-Out page. We honor choices where required by applicable law.

5. When we share information

We share information as needed with Shopify, payment processors, shipping carriers, technology and customer-service providers, analytics or advertising partners where enabled, professional advisers, and authorities where required by law. We may share information in connection with a business transfer. We do not publish customers' order details. Third parties process information under their own notices where applicable.

6. Shopify and international processing

Shopify powers our store and processes information to provide and improve its services. Information may be processed or stored outside your country, including the United States. Shopify may use information from interactions with this and other Shopify stores for its own services and enhanced features, as described in Shopify's consumer privacy notice. You can request certain Shopify-held data through Shopify's privacy portal.

7. Retention and security

We keep personal information only as long as needed to fulfill orders, maintain accounts, resolve disputes, meet legal and tax obligations, or otherwise operate the store. Retention varies by information type and law. We use reasonable safeguards, but no internet service guarantees absolute security. Do not send sensitive payment data by ordinary email.

8. Your rights and choices

Depending on your location, you may have rights to access, correct, delete, or receive a copy of your information, and to opt out of certain advertising or data sharing. Rights may be subject to legal exceptions. Contact hello@digital-aura.net with a request; we may need to verify identity. You may have a right to appeal or contact a privacy regulator. Australian customers may raise concerns with the Office of the Australian Information Commissioner where applicable.

9. Children

The store is not directed to children. If you believe a child has provided personal information, contact us so we can review and take appropriate action.

10. Changes and contact

We may update this policy to reflect changes in our practices, Shopify features, or legal requirements. We will post the updated policy with a new effective date. Contact Digital Aura at hello@digital-aura.net, +1 541-687-2956, or 2256 Devon Avenue, Eugene, OR 97408, United States.